Consumer Engagement – EyeOnWater®
Going beyond traditional monthly statements to connect utilities and their customers, EyeOnWater enables utility customers to view and understand their usage profile through easy-to-understand consumption graphs and provides a simple method to establish alerts to better manage their water use.
Available exclusively through BEACON® Advanced Metering Analytics (AMA) software suite, EyeOnWater mobile apps bring the power of the online portal to your customer’s iOS device or Android smartphone.
- Gives utility customers direct access to their water consumption data, allowing them to easily view, understand and manage their water usage
- Improved customer service and reduced calls to the utility
- Promotes changes in behavior related to water conservation
- Hourly, daily, monthly, and yearly data and charts
- Temperature and precipitation overlays
- Week-over-week consumption comparisons
- Configurable leak alerts by email or SMS text
- ISO 27001 certified and SOC 2 examined for security, availability and confidentiality
- Web-based consumer portal, plus Android and iOS mobile apps