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SmartCover^® Network Monitoring Customer Portal

SmartCover^® Network Monitoring Customer Portal

The SmartCover Network Monitoring Customer Portal is a secure, cloud-based platform that provides utilities with real-time access to system status, historical data, alerts and performance trends. From any connected device, operators can monitor sites, manage notifications and turn raw data into actionable insights.

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Secure, Intuitive System Management

Designed for 24/7 visibility and decision support, the SmartCover Network Monitoring Customer Portal enables designated users to view sewer and stormwater monitoring data through an interactive, map-based dashboard for identifying inflow and infiltration (I&) impacts and optimizing cleaning schedules. The system supports remote configuration, historical trend analysis and alarm management with no need for on-site equipment access.

Built on a proven, field-tested monitoring methodology, SmartCover software delivers accurate event detection, anomaly recognition and overflow prevention. Data is securely hosted on encrypted servers with full redundancy and emergency power, supporting continuous operation—even in extreme weather.

Features

Real-Time System Visibility. Access site status, alerts and historical trends from any browser or mobile device to recognize anomalies and anticipate overflow risks early.
Interactive Dashboard. Color-coded site icons (Normal, Advisory, Alert, Alarm) offer intuitive filtering by location, issue type or infrastructure category.
Secure Cloud Access. Encrypted logins hosted on redundant, climate-controlled servers with built-in emergency power backup protect your data.
Smart Alerts and Notifications. Users can set custom level-based or event-driven alarms and receive real-time alerts on several devices, configured through proprietary communication protocols.
Data-Driven Cleaning Optimization. Reduce unnecessary maintenance and extend asset life with real site-condition data that optimizes cleaning schedules and time spent in the field.
Operational Intelligence and Reporting. Monthly reports on overall system performance and I&I impacts are listed by site support capital planning.
Efficient Sensor Deployment. Optimal sensor placement recommendations use analytics to maximize network coverage while minimizing device count.
Reliable Communication. Satellite-based transmission keeps data flowing even in remote areas, while a mobile app allows you to monitor and manage your system on the go.

Market Applications

Collection System Monitoring

Collection system monitoring plays a vital role in the water cycle, overseeing the movement of wastewater from its source through collection networks for treatment and disposal. Extreme weather events, fats, oils, and grease (FOG) blockages, and increased inflow and infiltration (I&I) can result in sewer spills or overflow events—endangering our environment and communities, costing utilities millions in cleanup costs. By monitoring these systems in near real-time, utilities can promptly identify and address issues for efficient operation and prevent environmental contamination.

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Wastewater Treatment

Wastewater treatment facilities feature complex operational processes involving a wide range of flow measurement, water quality monitoring and toxic gas detection solutions, designed to conserve water, increase regulatory compliance and safeguard water quality, people and the environment. From single monitors to multiparameter measurement, our versatile solutions deliver continuous and proactive monitoring for early event detection, odor control, pollution prevention, chemical management and toxic gas detection.

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Environmental Monitoring

Environmental monitoring solutions are designed to protect the world’s most precious resource. Instruments are modular measurement tools designed to meet a variety of applications to collect baseline data and deliver a deeper understanding of trends that enable early event detection and response.

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