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Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010

We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010

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HR-RED
Software as a Service (SaaS)
EyeOnWater® Consumer Engagement
Cellular Endpoints
Broadcast Network
LTE-M Cellular Network
LTE-M Cellular Network
Transmissions
Four times per workday, three configurable to suit utility business practices; once per weekend day
Four times per workday, three configurable to suit utility business practices; once per weekend day
Reading Interval
15-minute
15-minute
Battery
One (1) lithium thionyl chloride D cell (nonreplaceable)
One (1) lithium thionyl chloride D cell (nonreplaceable)
Fixed Network (SE) Endpoint
Temperature Range
-40…60 °C
-40...140 °F
Humidity
0%…100% condensing
0%…100% condensing
Battery
One (1) lithium thionyl chloride C cell (nonreplaceable)
One (1) lithium thionyl chloride C cell (nonreplaceable)
Battery Life
20 years (calculated)
20 years (calculated)
ME Endpoint
Temperature Range
-40…60 °C
-40...140 °F
Humidity
0%…100% condensing
0%…100% condensing
Battery
One (1) lithium thionyl chloride C cell (nonreplaceable)
One (1) lithium thionyl chloride C cell (nonreplaceable)
Battery Life
20 years (calculated)
20 years (calculated)
Residential Ultrasonic Flow Meters
Size Range
15…50 mm
5/8...2 in.
Temperature Range
1…60 °C
34...140 °F
Flow Range
0.01...36.3 m³/h
0.05...160 gpm
Pressure Range
Up to 12 bar
Up to 175 PSI
TFX-5000 Ultrasonic Clamp-on Flow Meter
Size Range
15...1200 mm
1/2...48 in.
Temperature Range
-40...176 °C
-40...350 °F
Flow Range
2.32...125,000 lpm
0.7...33,000 gpm
Accuracy
± 0.5% ±0.025 ft/s (0.008 m/s)
± 0.5% ±0.025 ft/s (0.008 m/s)
Commercial Ultrasonic Flow Meters
Size Range
76.2 mm, 101.6 mm, 152.4 mm, and 203.2 mm
3 in., 4 in., 6 in., and 8 in.
Temperature Range
1.11...60 °C
34...140 °F
Flow Range
76.2 mm: 0.08...127 m³/hr
101.6 mm: 0.17...250 m³/hr
152.4 mm: 0.25...454.25 m³/hr
203.2 mm: 0.45...794.94 m³/hr
3 in.: 0.37...560 gpm
4 in.: 0.75...1100 gpm
6 in.: 1.1...2000 gpm
8 in.: 2.0...3500 gpm
Pressure Range
Up to 12 bar
Up to 175 PSI

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We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010