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Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926
Telog: 888‑835‑6437 (Press #1)

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010
Telog: 888‑835‑6437 (Press #2)

We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926
Telog: 888‑835‑6437 (Press #1)

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010
Telog: 888‑835‑6437 (Press #2)

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Software as a Service
EyeOnWater® Consumer Engagement
Cellular Endpoints
Broadcast Network
LTE-M Cellular Network
LTE-M Cellular Network
Transmissions
Four times per workday, three configurable to suit utility business practices; once per weekend day
Four times per workday, three configurable to suit utility business practices; once per weekend day
Reading Interval
15-minute
15-minute
Battery
One (1) lithium thionyl chloride D cell (nonreplaceable)
One (1) lithium thionyl chloride D cell (nonreplaceable)
Fixed Network (SE) Endpoint
Temperature Range
-40…60° C
-40...140° F
Humidity
0%…100% condensing
0%…100% condensing
Battery
One (1) lithium thionyl chloride C cell (nonreplaceable)
One (1) lithium thionyl chloride C cell (nonreplaceable)
Battery Life
20 years (calculated)
20 years (calculated)
ME Endpoint
Temperature Range
-40…60° C
-40...140° F
Humidity
0%…100% condensing
0%…100% condensing
Battery
One (1) lithium thionyl chloride C cell (nonreplaceable)
One (1) lithium thionyl chloride C cell (nonreplaceable)
Battery Life
20 years (calculated)
20 years (calculated)
Acoustic Sensor Data Logger
Communication
Wireless communication via cellular (up to 4G)
Wireless communication via cellular (up to 4G)
Power
Battery-Powered (choice of rechargeable or single use)
Battery-Powered (choice of rechargeable or single use)
Accuracy
±0.25%
±0.25%
Operating Temperature
-20...66° C
-4...150° F
Residential Ultrasonic Flow Meters
Size Range
15…50 mm
5/8...2 in.
Temperature Range
1…60° C
34...140° F
Flow Range
0.01...36.3 m³/h
0.05...160 gpm
Pressure Range
Up to 12 bar
Up to 175 PSI
External Transient Sensor Data Logger
Communication
Wireless communication via cellular (up to 4G)
Wireless communication via cellular (up to 4G)
Power
Battery-Powered (choice of rechargeable or single use)
Battery-Powered (choice of rechargeable or single use)
Accuracy
±0.25%
±0.25%
Operating Temperature
-20...66° C
-4...150° F
Hydrant Sensor Data Logger
Communication
Wireless communication via cellular (up to 4G)
Wireless communication via cellular (up to 4G)
Power
Battery-Powered (integrated rechargeable)
Battery-Powered (integrated rechargeable)
Accuracy
±0.25%
±0.25%
Operating Temperature
0...66° C
32...150° F

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We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926
Telog: 888‑835‑6437 (Press #1)

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010
Telog: 888‑835‑6437 (Press #2)