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Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010

For product support
Municipal water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010

We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010

For product support
Municipal water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010

Training

Our potable water billing customers have the advantage of additional training opportunities with courses designed to increase their knowledge and expertise around our products and solutions - led by Badger Meter personnel with extensive industry knowledge and experience.

Meter Training

  • Online BEACON® Software Training
  • Customer Product Training
  • Customized Training
Online BEACON® Software Training

BEACON® AMA Software Training

Instructor-led live, online group courses designed for users who already know the basics and are looking to expand on their understanding of the BEACON Advanced Metering Analytics software suite features and functions. Attendance is limited, so early registration is encouraged.

Session Length: 60-90 minutes on average

BEACON

BEACON® AMA Refresher - EyeOnWater® User Management

This session covers managing the Utility's EyeOnWater users, including: enabling access to more than one Meter/Account; removing access to an account; and EOW analytics functions.

BEACON

BEACON® AMA Refresher - System Sync: Import Exceptions

This refresher course will focus on the System Sync process, specifically the exceptions, warnings, and errors, and how to troubleshoot file issues.

BEACON

BEACON® AMA Advanced Features: Export Fieldsets and Reports

This session focuses on the Export Fieldsets functionality and how it can be used to create customized reports and exports from the Monitor tab.

BEACON

BEACON® AMA Advanced Features: Beyond the Billing Cycle

With a deeper focus on advanced functionality, this course covers topics not presented in-depth during initial training sessions, including Filters, Alerts, Tags, Notes, Analytics, Assets, and utilizing the Help page.

ORION

ORION® Mobile Read and Field Director - Q&A and Route Reading Refresher

This session is geared towards BEACON Mobile users who have questions about the OMR and Field Director systems - with a brief refresher of a route reading cycle presented.

Customer Product Training

Customer Product Training

This training allows customers to learn more about product usage and optimization, network with other Utility products users, and participate in small, hands-on group learning opportunities.

Session length Location
April 28–30, 2020
July 28–30, 2020
December 14-17, 2020
Badger Meter Headquarters
4545 W. Brown Deer Road
Milwaukee, WI 53223

Attendees will learn how to:

  • Accurately size and select meters
  • Properly install Badger Meter meters and endpoints
  • Utilize BEACON AMA for Managed, Traditional Fixed Network, and Mobile Solutions

Featured product trainings:

  • BEACON® AMA Software Suite
  • E-Series® Ultrasonic Meters
  • Recordall® Disc, Turbo Series Meters, Compound Series and Fire Series Meters
  • Badger Meter High Resolution Encoders
  • ORION® Cellular Managed Solution endpoints
  • ORION ME Migratable endpoints and AMR meter reading hardware devices
Customized Training

Customized Training

If you prefer training sessions more dedicated to your utility, fill out the form below and we can design on-site or online courses customized to your needs.

We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010

For product support
Municipal water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010