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Columbia, SC Case Study

Columbia, SC: A Smart Water Metering Solution Built for the Future

City and utility leaders in Columbia, South Carolina, recognized a need to upgrade the city’s aging water system to improve reliability, efficiency and conservation. After careful review, they selected an advanced metering infrastructure (AMI) system with BEACON® Advanced Metering Analytics cloud-based software suite and ORION® Cellular LTE-M endpoints from Badger Meter.

The future-proof smart water metering system helps the utility to better support its 150,000 metered accounts, including 400,000 residents spread across 320 square miles. It leverages existing cellular infrastructure so the utility can focus on providing excellent water and customer service without having to manage its infrastructure. This new system allows the city to:

  • Send accurate water bills and eliminate data entry errors that come with manual meter reading
  • Provide customers with access to the EyeOnWater® consumer engagement tool, where customers can view water use and set water controls and early leak detection to catch issues before they result in high bills
  • Continue operating with core values of accountability and transparency, while protecting one of the world’s most precious resources

City leaders in Columbia are excited for the future knowing that their new water system will be interoperable with smart city initiatives they may implement down the road.

Watch the video to learn more!