Measurement & Control Measurement & Control
Connectivity & Communication Connectivity & Communication
Insights & Action Insights & Action
Collaboration & Support Collaboration & Support
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Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

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We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

(800) 616–3837

Residential Water Usage & Billing

Residential water meters from Badger Meter are designed to meet the diverse requirements of water utilities and the distribution systems they operate. Accurate residential water meter solutions help utilities measure consumption across a wide range of flow conditions while identifying leaks and abnormal usage patterns early. Proactive management of utility assets and water supply protects distribution infrastructure while limiting interruptions in service. By providing reliable data and clear insight into household water use, utilities can improve customer satisfaction, encourage conservation and reduce service inquiries.

Operational Challenges in Residential Water Billing

Residential billing programs operate at scale. High account volumes, seasonal variability and increasing customer expectations create pressure on both operational teams and billing administrators.

Limited Data Visibility

Inconsistent summary reads provide little insight into when water was used, making it difficult to distinguish normal, seasonal demand from abnormal conditions.

Customer Billing Disputes

Without detailed water usage data, utilities may struggle to maintain their customers' trust and resolve billing inquiries quickly and confidently.

Data Collection Constraints

Delays in data availability or accuracy issues can lead to more expensive repairs for utilities and can cause unwanted service disruptions for constituents.  

Residential Water Utility Billing Solutions

  • Accurate Household Measurement
  • Continuous Usage Monitoring
  • Billing Data Validation

Key Benefits of Badger Meter Solutions

Revenue Stability

Accurate household water measurement captures every drop. Even at low flow rates, to minimize revenue loss.

Reduce Service Calls

High-resolution meter data informs equitable billing and reduces confusion, cutting down on avoidable support calls and helps resolve complaints quickly and confidently.

Improved Public Trust

Transparent communication and accurate billing records strengthen relationships between utilities and their communities.

Decrease Water Loss

Actionable insights and consumption patterns help utilities move from reactive issue management toward a proactive approach to managing water resources.

Building Connected Utility Networks

Utilities rely on different technologies to improve visibility and operational efficiency. Advanced Metering Infrastructure (AMI) enables two-way communication between meters and utilities for near real-time data delivery and system intelligence, while Automated Meter Reading (AMR) collects consumption and status data via walk-by or drive-by methods to support accurate billing and streamlined operations.

Discover AMI Solutions Discover AMR Solutions

Featured Content

Read about real-world applications and expert insights on the future of water management.

A New Era of Water Management for Orlando Utilities Commission (OUC)

OUC adopted cellular advanced metering infrastructure to reduce field maintenance and improve water usage visibility, resulting in a more than 40% reduction in meter maintenance activities and an over 80% reduction in meter and AMI maintenance backlog.

Colorado Utility Improves Conservation and Customer Awareness with AMI Data

Colorado Utility Improves Conservation and Customer Awareness with AMI Data

East Cherry Creek Valley Water and Sanitation District used connected metering and analytics to improve leak detection, reduce meter reading time by 25% and give staff real-time visibility to better support customers and conservation efforts.

End-to-End Support Services

Utilities depend on consistent support to maintain performance and reliability. With world-class service and support, Badger Meter delivers training, implementation and ongoing guidance to help utilities troubleshoot issues, optimize operations and respond to evolving system demands.

Advanced Technologies for Utility Billing

Residential billing visibility depends on accurate meters, reliable connectivity and intelligent software systems that work together to capture, transmit and interpret household consumption data at scale.

Smart Water Meters

Ultrasonic and mechanical meters provide high accuracy across low residential flow conditions, capturing dependable consumption data at individual service connections and supporting accurate billing records.

Endpoints & Communication Hardware

Field endpoints transmit meter data through fixed or mobile networks, automating collection and reducing manual reads while enabling more frequent consumption visibility across residential service territories.

Billing Validation & Consumption Analysis

Software platforms validate consumption data, integrate with billing systems and deliver usage alerts and dashboards that support dispute resolution, leak notification and customer communication.
We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

(800) 616–3837