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Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926
Telog: 888‑835‑6437 (Press #2)

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010
Telog: 888‑835‑6437 (Press #2)

We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926
Telog: 888‑835‑6437 (Press #2)

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010
Telog: 888‑835‑6437 (Press #2)

ENGAGE Customer Community

Badger Meter ENGAGE is a dynamic customer community built for you! 

Join Today!
As a water utility professional, you understand the importance of driving change within your organization and making a positive impact on the water industry. With a focus on fostering innovation and shaping the future roadmap of smart water solutions, Badger Meter ENGAGE offers you the perfect opportunity to connect with like-minded water professionals, share insights and lessons learned, and gain updates on the latest product advancements from Badger Meter.

Purpose and Benefits

  • To foster collaboration and engagement among Badger Meter customers.
  • To provide a forum for customers to discuss current and future issues faced within a Utility, Authority, Water District, etc.
  • To foster innovation and to provide insight with respect to the future roadmap of Badger Meter smart water solutions.
  • To share use cases and lessons learned among peers.
  • Obtain updates on new products, features, and upgrades related to upcoming product advancements.
  • To provide training and support to optimize the efficiency and effectiveness of Badger Meter smart water solutions.

Why join the ENGAGE Community?

Hear from water utility professionals in attendance at ENGAGE Live 2023.

Collaborate

“Badger Meter is known for making reliable meters that are accurate and pushing the boundaries of technology to expand what a water meter can do. But now, they've taken the collaboration that they've provided customers with for years and they've provided a framework for customers to help other customers through ENGAGE.” 

—ENGAGE Board Member

 

Engage Live

Network with Peers

“The experience at ENGAGE Live has been awesome … networking with the people here who are using the products, learning how they're doing it, looking at what's coming up on the roadmap, it has just been very, very eye opening and enlightening.”

—ENGAGE LIVE ’23 participant

Engage Live 2023 event

Meetings & Events

ENGAGE Live

ENGAGE Live

October 22 - 24, 2024 | Westin Dallas Stonebriar

Join the ENGAGE membership as we come together in person to learn, network, and have some fun. ENGAGE Live is your opportunity to interact with Badger Meter leadership, product managers, support teams, and other utility customers. Attendance is open to active members and will require advanced registration.

Register Now
ENGAGE at ACE

ENGAGE @ACE24

Wednesday, June 12, 2024 | Anaheim, CA

Connect together at AWWA's 2024 Annual Conference & Expo (ACE24).

Register Now
ENGAGE Virtual

ENGAGE Virtual

Dates to be determined. 

Bi-annual virtual focus meetings for approximately 1-2 hours. Attendance will be open to active members and conditional upon advanced registration. 

Meet the Board

The Board of Directors consists of members selected from the general membership of Badger Meter ENGAGE.

  • Alyssa Bennett | Chairperson
  • Paul Clark | Vice-Chairperson
  • Trino Pedraza | Secretary
  • Frank Eskridge
  • Brandon Cottrell
  • Dean Van Horne
Alyssa Bennett | Chairperson
Alyssa Bennett

Assistant General Manager, Mustang Special Utility District – Texas

Alyssa has been with Mustang Special Utility District for ten years and has served in various positions within the organization. She holds several different customer service and management certifications.

She is responsible for managing, controlling, and administrating various departments for the district. She oversees customer service, meter services, finance, human resources, and development services, ensuring all aspects of the district are handled.

She has been married to her high school sweetheart, Brad, for almost ten years. They have two beautiful children, Baylee- 8 years old, and Aiden- 5 years old. They enjoy taking trips together and spending time outdoors.

Paul Clark | Vice-Chairperson
Paul Clark

Senior Manager Meter Data Quality Control, American Water – Illinois

Paul started his career at AW in the Information Technology department as a Programmer/Analyst. His primary areas of focus were on meter reading and mobile technologies, meter testing and customer service. He has also supported HR, payroll and financial systems. He was part of a team that introduced a work order management system to field technicians replacing the need for printing paper orders.

In 2011, Paul was the Data Integration Lead for migration of their CIS data into SAP. This led into the designed and implementation of process/solutions to support a 90-day acquisition cycle. He continues to support meter reading implementations for multiple vendors. In 2019, he began a new phase of his career with the Metemeterons Team tasked with identifying and implementing company standards in the meter space. 

Paul has been happily married for the past 24 years and has 1 child. He is the proud parent of an Eagle Scout. He enjoys spending time with my family, vacationing in Maine and sailing. 

Trino Pedraza | Secretary
Trino Pedraza

Director of Public Works and Municipal Utilities, City of Galveston – Texas

Trino Pedraza is the Director of Public Works and Municipal Utilities for the City of Galveston, Texas. He is responsible for the day-to-day operations of the water distribution, water supply, metering, wastewater treatment, pre-treatment, sewer collections divisions, streets, traffic and drainage divisions.

Trino has more than 15 years of industry experience, serving in roles ranging from Technical Planner at San Antonio Water System to Director of Water and Wastewater at both New Braunfels Utilities and the City of Griffin, Georgia.

Prior to his utility career, Trino also served in the U.S. Army. He has a Master of Business Administration degree from the University of Phoenix and a Bachelor of Science degree in electronic engineering from ITT Technical Institute.

Frank Eskridge
William (Frank) Eskridge

Director of Utility Operations, Columbia Water – South Carolina

Frank Eskridge is the Director of Utility Operations for Columbia Water in Columbia, S.C. Frank’s duties involve managing the Water Treatment, Water Distribution, Wastewater Collection, Wastewater Treatment, Water Compliance, and Wastewater Compliance processes for Columbia Water’s customer base of 155,000 accounts. He is a Civil Engineering graduate of Clemson University from a period of time that was after the slide rule but before the laptop computer and is a registered Professional Engineering in both South Carolina and Alabama.

Frank has been with Columbia Water for approximately 4 years but has 34 additional years of utility management experience in South Carolina and Alabama.

Frank duties at Columbia Water have also included Meter Reading, which has been transformed in Columbia with the Advanced Metering Infrastructure project that occurred between March of 2019 and September of 2022.

Brandon Cottrell
Brandon Cottrell

Manager Water Meter Services, JEA
Dean Van Horne
Dean Van Horne

Director of Customer Care, Texas Water Utilities 

Membership

Membership is open to customers of Badger Meter who have an active service contract or purchase order with Badger Meter. The goal is to include members of different size utilities, different technology utilization and various roles within the utility.

  • There is no cost to join.
  • Members may be eligible for various discounts and promotions.

Become a Member, Today!

We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926
Telog: 888‑835‑6437 (Press #2)

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010
Telog: 888‑835‑6437 (Press #2)