¿Prefiere llamar? Los representantes de Servicio al cliente están disponibles por teléfono de lunes a viernes, de 9 a. m. a 5 p. m. CST.
Para consultas de ventas o asuntos generales:
Soluciones de agua municipal: (800) 616–3837
Soluciones comerciales e industriales: (877) 243–1010
Soluciones de concreto Wyco: (800) 233-9926
Soluciones de concreto Telog: (888) 835‑6437 (Press #2)
Para ayuda con productos:
Soluciones de agua municipal: (800) 616–3837
Soluciones comerciales e industriales: (877) 243–1010
Soluciones de concreto Wyco: (877) 243–1010
Soluciones de concreto Telog: (888)‑835‑6437 (Press #2)
¿Prefiere llamar? Los representantes de Servicio al cliente están disponibles por teléfono de lunes a viernes, de 9 a. m. a 5 p. m. CST.
Para consultas de ventas o asuntos generales:
Soluciones de agua municipal: (800) 616–3837
Soluciones comerciales e industriales: (877) 243–1010
Soluciones de concreto Wyco: (800) 233-9926
Soluciones de concreto Telog: (888) 835‑6437 (Press #2)
Para ayuda con productos:
Soluciones de agua municipal: (800) 616–3837
Soluciones comerciales e industriales: (877) 243–1010
Soluciones de concreto Wyco: (877) 243–1010
Soluciones de concreto Telog: (888)‑835‑6437 (Press #2)
Last Updated / Effective Date: June 24, 2024
This Privacy Statement does not apply to our BEACON® SaaS, AquaCUE®, and EYEONWATER® metering analytics platforms. Those platforms are subject to the privacy statement located at https://beaconama.net/privacy.
We may modify this Privacy Statement at any time in our discretion. Material changes will be conspicuously posted on the Websites, at the top of this Statement or otherwise communicated to you. All changes will be effective immediately upon posting to the Websites.
IF YOU ARE A CALIFORNIA, COLORADO, CONNECTICUT, OREGON, TEXAS, UTAH, OR VIRGINIA RESIDENT (OR A RESIDENT OF ANOTHER STATE WITH AN APPLICABLE CONSUMER DATA PRIVACY STATUTE) PLEASE SEE THE “YOUR STATE PRIVACY RIGHTS” SECTION BELOW FOR ADDITIONAL INFORMATION THAT APPLIES TO YOU.
IF YOU ARE A RESIDENT OF THE EUROPEAN ECONOMIC AREA (“EEA”), UNITED KINGDOM (“UK”), OR SWITZERLAND, PLEASE SEE THE SECTION “EEA, UK & SWISS PRIVACY RIGHTS” BELOW FOR ADDITIONAL TERMS THAT APPLY TO YOU.
IF YOU ARE A CANADIAN RESIDENT, PLEASE SEE THE “CANADIAN PRIVACY RIGHTS” SECTION BELOW FOR ADDITIONAL TERMS THAT APPLY TO YOU.
IF YOU ARE A RESIDENT OF MEXICO, PLEASE SEE THE “MEXICAN PRIVACY RIGHTS” SECTION BELOW FOR ADDITIONAL TERMS THAT APPLY TO YOU.
For purposes of this Privacy Statement, “Personal Information” or “Personal Data” means information that alone or in combination identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
We collect certain categories of Personal Information. The categories and a description of the types of data collected in each category are as follows:
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Category of Data |
Examples |
Retention Period |
|
Identifiers |
Full name, mailing address, billing address, shipping address, Internet Protocol Address (“IP Address”), email address, account user ID, password, and telephone number |
For business customers: We retain this information as long as we have a business relationship with you. For investors: As long as required by law. For individuals: As long as needed to respond to your requests or as required by law. |
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Customer Records |
Name, signature, physical characteristics or description, address, telephone number, bank account number, credit card number, debit card number, or any other financial information |
As long as we have a business relationship with you. |
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Commercial Information |
Records of products or services you purchased or received, or considered, other purchasing history or invoices, and credit checks |
As long as we have a business relationship with you.
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Internet Activity |
Browsing history; search history; information regarding your interactions with the Websites, application, or advertisement; electronic device identifier; hardware information; operating system version; browser type and version; browser language; media access control (MAC); screen resolution; cookie information; system type; access times; referring website URLs |
For as long as is needed for our business purposes. |
|
Geolocation Data |
City, state, zip code, and country (based on IP Address) |
For as long as is needed to obtain general statistics on website traffic. |
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Sensory Information |
Customer service calls |
For as long as is needed for our business and customer service purposes. |
The charts below list the categories of Personal Information we may collect, as well as the sources we collect the information from, and the purpose(s) for such collection.
We collect certain Personal Information from you directly or automatically using technology for the purposes described below.
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Purpose for Collection and Use |
Examples |
Category of Data |
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Business Purpose |
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Communication Purposes |
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Website Management Purposes |
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Marketing & Advertising Purposes |
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For Compliance and Legal Purposes |
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Analytics |
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We collect Personal Information from various third-party companies and public sources as described below.
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Purpose for Collection and Use |
Examples |
Category of Data |
Third-Party Source |
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Commercial Purposes |
When you make a purchase online, we do not receive your credit card, debit card or other financial information. Instead, that information is provided directly to a PCI-compliant payment processor to help us facilitate payment. However, we do receive your contact information and purchase information from the payment processor. |
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Payment Processors |
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Marketing & Advertising Purposes |
We may receive information from our third-party advertising service providers. |
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Service Providers Third Party Marketing and Analytics Companies |
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Website Management |
We may also receive Personal Information from our third-party analytics providers. For more information about this, please visit our Cookie Policy. |
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Website-related Service Providers, including analytics providers Third Party Marketing and Analytics Companies |
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Business Purposes |
When you register for training through the Websites, you are directed to a third-party website to register and take the applicable training. The terms on that third-party website govern their collection, use and sharing of your Personal Information, not this Privacy Statement. We receive certain information pertaining to your registration for the training. |
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Training Providers |
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Operational Purposes |
We provide a third-party platform, Partner Central, for some customers, through our service provider, Salesforce, Inc. ("Salesforce"). Any information that you provide directly to Salesforce is governed by Salesforce's privacy policy, not this Privacy Statement. However, we will receive information you put into Partner Central. |
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Salesforce |
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Investor Relations |
Badger Meter’s investor relations site is managed by a third party, Q4 Inc. If you visit and use the investor relations portion of the Badger Meter Websites, Q4 vendor may collect certain Personal Information about you and share it with us. This information is governed by their Privacy Statement. |
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Q4 Inc. |
When you use the Websites, Traceparts.com may collect certain Personal Information and other information about you and your interactions with the Websites. Please see their Privacy Statement for more information.
We may disclose your Personal Information as follows:
|
With Whom We Disclose Personal Information |
Purpose for Disclosing |
Category of Information |
|
Employees, Affiliates, and Subsidiaries |
Business Purposes including to process, deliver, and return purchased products and services; communicate with you; provide customer service, and improve our products and services. Website Management including troubleshooting problems, improving the content and functionality of the Websites, customizing the Websites to you and our users. |
|
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Service Providers |
Business Purposes including payment processing, customer service, and performing analytics. Website Management including hosting, troubleshooting problems, improving the content and functionality of the Websites, and performing statistical and other analyses of the Websites. |
|
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Third-Party Advertising Networks and Social Media Platforms |
Marketing & Advertising Purposes including to provide targeted advertising and other marketing communications. Business Purposes including to perform data analysis and statistical analysis for us. |
|
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Government and Law Enforcement |
Legal Purposes. We will cooperate with law enforcement and other governmental agencies, and may disclose Personal Information: (i) if we believe in good faith we are legally required to disclose that Personal Information, (ii) if we are advised to disclose Personal Information by our legal counsel, or (iii) when necessary to identify, contact or bring a legal action against someone who may cause or be causing harm to, or interfering with the legal rights of, Badger Meter or any other person or entity. |
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Professional Advisors |
Business Purposes. To receive advice from our professional advisors, such as our attorneys, accountants, financial advisors and business advisors, in their capacity as advisors to us. |
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New Owners or Successors in Interest |
Change in ownership/business successors. We may share your Personal Information in connection with a contemplated or completed strategic business transaction such as a merger, acquisition, sale of all or substantially all of our assets or stock to a subsequent owner or operator, a dissolution, bankruptcy, liquidation or other similar business transaction where personal information may be shared, sold or transferred to that third party, including during the due diligence process. |
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Other Users |
DMCA Requests. By submitting a copyright infringement notice, counter-notice or other similar notification, you consent to having that communication forwarded to any person or entity to whom the notice or counter-notice relates, in order to facilitate a prompt resolution of the copyright infringement claim. Copyright infringement notices and/or counter-notices from you will be treated in accordance with our DMCA Policy found here. |
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We may aggregate or de-identify Personal Information we collect through our Websites and when operating our business. For example, we may aggregate Personal Information to calculate the percentage of users in a particular zip code. Once information or data has been de-identified and/or aggregated, such information is no longer Personal Information.
Badger Meter may use or share such de-identified or aggregated data for any legal purpose as determined in its sole discretion.
For more information about how we use cookies and other tracking technologies, and how you can exercise your choices regarding such technologies, please visit our Cookie Policy.
The Websites are not directed at children under 16 years of age. We do not knowingly collect, use, share or sell Personal Information from children under 16. If a parent or legal guardian learns that their child provided us with Personal Information without his or her consent, please contact us and we will make commercially reasonable attempts to delete such Personal Information.
We use reasonable physical, technical and organizational measures to help secure Personal Information against unauthorized access or acquisition appropriate to the type of Personal Information processed. If a breach of your Personal Information occurs, we will notify you of the breach if required under applicable law.
The Websites may link to, or be linked to, websites not owned or controlled by Badger Meter. Badger Meter is not responsible for the privacy policies or practices of any third parties or any third-party websites. This Privacy Statement does not apply to any third-party websites or to any Personal Information that you may provide to third parties. You should read the privacy policy for each website that you visit. For example, the shareholder website linked through our Websites, YouTube, Google Maps, and myworkdayjobs.com are all third-party websites not controlled by Badger Meter and not governed by this Privacy Statement.
The terms in this section are only applicable to residents of U.S. States with applicable consumer privacy laws, including without limitation, residents of California, Colorado, Connecticut, Oregon, Utah, Texas, and Virginia.
Under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act, (together, the “CCPA”), the Colorado Privacy Act , the Connecticut Data Privacy Act , the Oregon Consumer Privacy Act, the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act, and the Virginia Consumer Data Privacy Act , residents of those states have additional rights with regard to their Personal Information. We have provided a summary of those rights below. In the event of a conflict between this Section and the remainder of this Privacy Statement, this section shall take precedence for the applicable state residents.
Certain capitalized terms not defined in this Privacy Statement have the meanings set forth in the relevant Act described above.
Rights Request. If you are a resident of California, Colorado, Connecticut, Oregon, Texas, Utah, or Virginia, you may exercise your state privacy rights (listed below) by contacting us at any of the following:
Badger Meter, Inc.
Legal Department
4545 W Brown Deer Road
P.O. Box 245036
Milwaukee, WI 53224
1-800-876-3837
https://www.badgermeter.com
legal@badgermeter.com
When We Will Respond: We will try to respond to your request within 45 days. If we require additional time, we will inform you of the reason and extension period. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. For data portability requests, we will select a format to provide your Personal Information to you. We may charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded.
You may opt out of our Sale or Sharing of your Personal Information for targeted advertising by:
Additionally, you may opt out of the sale or sharing of your Personal Information by broadcasting the Global Privacy Control (“GPC”) signal, an opt-out preference signal, using a browser and/or browser extension that supports the GPC signal. To download and use a browser supporting the GPC signal, click here. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.
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Right to Know |
Subject to certain exceptions, you have the right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information we have collected about you. A request to know can be made up to twice a year. |
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Right to Delete |
You have the right to request that we delete the Personal Information we have collected about you, taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information. |
|
Right to Correct |
Subject to certain exceptions, you have the right to request that we correct your inaccurate Personal Information. |
|
Right to Opt-Out |
Subject to certain exceptions, you have the right to opt-out of having your Personal Information sold to or shared with third parties for targeted marketing. In addition to other methods available to submit a request to exercise a Privacy Right, you may make a request to opt-out by filling out the form here. |
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Right to Non-Discrimination |
We will not discriminate against you for exercising any Privacy Right provided under applicable law. |
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Who May Exercise Your Privacy Rights? |
Only you or a person that you authorized to act on your behalf may make a privacy rights request concerning your Personal Information. A parent or legal guardian may make a privacy rights request on behalf of their child. If you choose to use an authorized agent, you must: (a) provide signed, written permission to that authorized agent to submit privacy rights requests on your behalf; (b) verify your identity directly with us; and (c) directly confirm with us that you granted permission to the authorized agent to submit the request on your behalf. We may deny a request from an authorized agent if we do not have proof that you authorized them to act on your behalf. |
ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS
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Categories of Personal Information Collected |
During the past 12 months, we have collected the following categories of Personal Information as described in the “SOURCES OF THE INFORMATION WE COLLECT AND THE PURPOSES FOR WHICH WE COLLECT IT” section above. |
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Categories of Personal Information Disclosed for a Business Purpose |
During the past 12 months, we have disclosed the following categories of Personal Information for a business purpose:
|
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Categories of Personal Information Sold or Shared |
We do not Sell or Share (as those terms are defined in the CCPA) any Personal Information we collect through the Platforms. |
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Sensitive Information |
We do not collect, use, or disclose your Sensitive Personal Information, as defined in the CCPA. |
|
California Shine the Light |
Under California's Shine the Light Law (California Civil Code Section 1798.83), you have the right to request the following information regarding our disclosure of your Personal Information to third parties for direct marketing purposes: (a) the categories of Personal Information we disclosed to third parties for their direct marketing purposes during the preceding calendar year; (b) the names and addresses of the third parties that received the information; and (c) if the nature of the third party's business cannot be determined from their name, examples of the products or services they marketed. This information may be provided in a standardized form that is not specific to you. You are permitted to obtain this information from us once a year, free of charge. To make such a request, please submit your request in writing to: Email us at: legal@badgermeter.com. |
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Right to Know |
Subject to certain exceptions, you have the right to confirm whether we are processing your Personal Information and to access such Personal Information. |
|
Right to Delete |
Subject to certain exceptions, you have a right to request that we delete the Personal Information we collected from you. If we have obtained Personal Information about you from another source, we will either: (a) retain a record of the Right to Delete request and the minimum data necessary for the purpose of ensuring that your Personal Information remains deleted from our records and not using such retained data for any other purpose; or (b) offer to opt you out of the processing of such Personal Information for any purpose except for those exempted purposes under applicable law. |
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Right to Correct |
Subject to certain exceptions, you have the right to request that we correct your inaccurate Personal Information. |
|
Right to Data Portability |
Subject to certain exceptions, you may request a copy of the Personal Information you previously provided to us in a portable and, to the extent technically feasible, readily usable format. |
|
Right to Opt-Out |
Subject to certain exceptions, you have the right to opt-out of the processing of your Personal Information for targeted advertising, sale of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects. You may make a request to opt out by filling out the form here. |
|
Who May Exercise Your Privacy Rights? |
Only you or a person that you authorized to act on your behalf may make a privacy rights request concerning your Personal Information. A parent or legal guardian may make a privacy rights request on behalf of their child. If you choose to use an authorized agent, you must: (a) provide signed, written permission to that authorized agent to submit privacy rights requests on your behalf; (b) verify your identity directly with us; and (c) directly confirm with us that you granted permission to the authorized agent to submit the privacy rights request on your behalf. We may deny a request from an authorized agent if we do not have proof that you authorized them to act on your behalf. |
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Right to Appeal |
If we deny your request, you have the right to appeal. To do so, email us at legal@badgermeter.com within 60 days of your receipt of our denial. We will acknowledge your appeal when we receive it. Within 60 days, we will inform you in writing whether we have reconsidered your request or declined to do so. We will also provide an explanation of our decision. |
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Right to Know |
Subject to certain exceptions, you have the right to confirm whether we are processing your Personal Information and to access such Personal Information. |
|
Right to Delete |
Subject to certain exceptions, you have a right to request that we delete the Personal Information we collected from you. If we have obtained Personal Information about you from another source, we will either: (a) retain a record of the Right to Delete request and the minimum data necessary for the purpose of ensuring that your Personal Information remains deleted from our records and not using such retained data for any other purpose; or (b) offer to opt you out of the processing of such Personal Information for any purpose except for those exempted purposes under applicable law. |
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Right to Correct |
Subject to certain exceptions, you have the right to request that we correct your inaccurate Personal Information. |
|
Right to Obtain |
Subject to certain exceptions, you may request a copy of the Personal Information you previously provided to us in a portable and, to the extent technically feasible, readily usable format. |
|
Right to Opt-Out |
Subject to certain exceptions, you have the right to opt-out of the processing of your Personal Information for targeted advertising, sale of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects. You may make a request to opt out by filling out the form here. |
|
Who May Exercise Your Privacy Rights? |
Only you or a person that you authorized to act on your behalf may make a privacy rights request concerning your Personal Information. A parent or legal guardian may make a privacy rights request on behalf of their child. If you choose to use an authorized agent, you must: (a) provide signed, written permission to that authorized agent to submit privacy rights requests on your behalf; (b) verify your identity directly with us; and (c) directly confirm with us that you granted permission to the authorized agent to submit the privacy rights request on your behalf. We may deny a request from an authorized agent if we do not have proof that you authorized them to act on your behalf. |
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Right to Appeal |
If we deny your request, you have the right to appeal. To do so, email us at legal@badgermeter.com within 60 days of your receipt of our denial. We will acknowledge your appeal when we receive it. Within 60 days, we will inform you in writing whether we have reconsidered your request or declined to do so. We will also provide an explanation of our decision. |
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Right to Know |
Subject to certain exceptions, you have the right to confirm whether we are processing or have processed your Personal Information and to access such Personal Information and the categories of Personal Information that we have processed or are processing. You also have the right to obtain from us a list of specific third parties, other than natural persons, to which we have disclosed: (i) your Personal Information or (ii) any Personal Information. You may also request a copy of all of your Personal Information that we have processed or are processing. |
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Right to Delete |
Subject to certain exceptions, you have a right to request that we delete the Personal Information (1) we collected from you, (2) we collected from another source, and (3) information we derived from your Personal Information. |
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Right to Correct |
Subject to certain exceptions, you have the right to request that we correct your inaccurate Personal Information, taking into account the nature of the Personal Information and our purpose for processing the Personal Information. |
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Right to Data Portability |
Subject to certain exceptions, you may request a copy of the Personal Information you previously provided to us in a portable and, to the extent technically feasible, readily usable format. |
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Right to Opt-Out |
Subject to certain exceptions, you have the right to opt-out of the processing of your Personal Information for targeted advertising, sale of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects. In addition to the other methods available to submit a request to exercise a privacy right, you may make a request to opt-out by filling out the form here. |
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Who May Exercise Your Privacy Rights? |
Only you or a person that you authorized to act on your behalf may make a privacy rights request concerning your Personal Information. A parent or legal guardian may make a privacy rights request on behalf of their child. |
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Right to Appeal |
If we deny your request, you have the right to appeal. To do so, email us at legal@badgermeter.com within 60 days of your receipt of our denial. We will acknowledge your appeal when we receive it. Within 60 days, we will inform you in writing whether we have reconsidered your request or declined to do so. We will also provide an explanation of our decision. |
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Right to Know |
Subject to certain exceptions, you have the right to confirm whether we are processing your Personal Information and to access the Personal Information. |
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Right to Correct |
Subject to certain exceptions, you have the right to request that we correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Personal Information. |
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Right to Delete |
Subject to certain exceptions, you have a right to request that we delete the Personal Information you have provided to us or that we have obtained about you. |
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Right to Data Portability |
Subject to certain exceptions, you may request a copy of the Personal Information you previously provided to us in a portable and, to the extent technically feasible, readily usable format. |
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Right to Opt-Out |
Subject to certain exceptions, you have the right to opt-out of the processing of your Personal Information for targeted advertising, the sale of Personal Information, or profiling in furtherance of a decision that produces a legal or similarly significant effect concerning you. In addition to the other methods available to submit a request to exercise a Privacy Right, you may make a request to opt out by filling out the form here. |
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Who May Exercise Your Privacy Rights? |
You or a person that you authorized to act on your behalf may make a privacy rights request concerning your Personal Information. If you are a parent or legal guardian, you may make a privacy rights request on behalf of your child. We may not approve your request submitted via an authorized agent if (1) the authorized agent does not communicate the request to us in a clear and unambiguous manner; (2) we are not able to verify, with commercially reasonable effort, that the consumer is a resident of this state; (3) we do not possess the ability to process the request; or (4) we do not process similar or identical requests we receive from consumers for the purpose of complying with similar or identical laws or regulations of another state. |
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Right to Appeal |
If we deny your request, you have the right to appeal. To do so, email us at legal@badgermeter.com within 60 days of your receipt of our denial. We will acknowledge your appeal when we receive it. Within 45 days of receiving your request, we will inform you in writing of any action taken or not taken in response to your request, including a written explanation of the reasons for our decision. If you disagree, you may submit an appeal to the Texas Attorney General’s office online or by calling the Consumer Protection Hotline at 1-800-621-0508. |
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Right to Know |
Subject to certain exceptions, you have the right to confirm whether we are processing your Personal Information and to access such Personal Information. |
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Right to Delete |
Subject to certain exceptions, you have a right to request that we delete the Personal Information we collected from you. |
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Right to Data Portability |
Subject to certain exceptions, you may request a copy of the Personal Information you previously provided to us in a portable and, to the extent technically feasible, readily usable format. |
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Right to Opt-Out |
Subject to certain exceptions, you have the right to opt-out of the processing of your Personal Information for targeted advertising or the sale of Personal Information. In addition to the other methods available to submit a request to exercise a Privacy Right, you may make a request to opt out by filling out the form here. |
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Who May Exercise Your Privacy Rights? |
Only you may make a privacy rights request concerning your Personal Information. A parent or legal guardian may make a privacy rights request on behalf of their child. A guardian or conservator may make a privacy rights request on behalf an individual subject to guardianship, conservatorship, or other protective arrangement under applicable law. |
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Right to Know |
Subject to certain exceptions, you have the right to confirm whether we are processing your Personal Information and to access such Personal Information. |
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Right to Delete |
Subject to certain exceptions, you have a right to request that we delete the Personal Information we collected from you or that we have obtained about you. |
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Right to Correct |
Subject to certain exceptions, you have the right to request that we correct your inaccurate Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of such Personal Information. |
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Right to Data Portability |
Subject to certain exceptions, you may request a copy of the Personal Information you previously provided to us in a portable and, to the extent technically feasible, readily usable format. |
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Right to Opt-Out |
Subject to certain exceptions, you may direct us to cease processing your Personal Information for targeted advertising, selling/sharing of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects. In addition to the other methods available to submit a request to exercise a Privacy Right, you may make a request to opt out by filling out the form here. |
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Who May Exercise Your Privacy Rights? |
Only you may make a privacy rights request concerning your Personal Information. A parent or legal guardian may make a privacy rights request on behalf of their child. |
|
Right to Appeal |
If we deny your request, you have the right to appeal. To do so, email us at legal@badgermeter.com within 60 days of your receipt of our denial. We will acknowledge your appeal when we receive it. Within 60 days, we will inform you in writing whether we have reconsidered your request or declined to do so. We will also provide an explanation of our decision. |
The terms in this section are only applicable to those located in the European Economic Area (“EEA”), Switzerland, and the United Kingdom (“UK”).
The purpose of this Section is to provide information and additional provisions that apply to Badger Meter’s processing of Personal Data in accordance with the EU General Data Protection Regulation 2016/679, the UK General Data Protection Regulation and the Swiss Federal Data Protection Act (collectively referred to herein as the “GDPR”). In the event of a conflict between this section and the remainder of the Privacy Statement, this section shall control for those persons located in the EU, UK, or Switzerland.
When Badger Meter processes your Personal Data, it has one of the following legal bases for doing so as required under GDPR: (i) it has received your express opt-in consent for such processing, (ii) the processing is necessary for performance of a contract, (iii) the processing is necessary for a legal obligation to which Badger Meter is subject, (iv) the processing is necessary to protect the vital interests of the data subject, (v) the processing is necessary for a task carried out in the public interest, or (vi) if Badger Meter or a third party has a legitimate interest that is not overridden by the interests or fundamental rights and freedoms of the data subject. We have set out the purpose and legal bases for which we process Personal Data of residents of the EEA, Switzerland and the UK:
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Purpose |
Legal Basis for Processing |
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Website Management: To offer, operate, maintain, deliver, troubleshoot and update the Websites; for fraud prevention; and to help us provide safe and reliable services through the Website.
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Legitimate Interest of maintaining the Websites, preventing fraud and maintaining reliable services through the Websites
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Analytics and Marketing: To analyze and improve the Websites and their features and content; to provide direct marketing to you about our products and services; for market research and/or data analysis; to inform fundraising, marketing, and communication plans and strategies; to evaluate user needs and customize the Websites and services; and to help us understand demographics and content preferences.
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Legitimate Interests of (a) providing marketing, (b) understanding our customer and visitor base, (c) Websites, service and product improvement, and (d) to inform our internal policies |
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Communications: To communicate with you about changes to this Privacy Statement, our Terms of Use, or any other public facing policies; to respond to your requests or inquiries; and to notify you of new products, services and promotions. |
Consent or Legitimate Interests (depending upon the communication) of (a) providing good customer service, (b) answering your requests or inquiries, and (c) notifying you of new products or services or updates to our policies |
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To comply with applicable law or other Badger Meter business purposes: To comply with legal requests or processes; to protect our interests or those of third parties; to address violations of the Terms of Use or this Privacy Statement; to communicate with our professional advisors; pursuant to a change in control or insolvency
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Legitimate Interests of (a) protecting our legal rights and interests, and those of third parties, (b) complying with applicable laws, regulations or governmental requests, (c) to seek professional advice; and (d) to manage a change of control situation
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Product Improvement: To support, analyze, develop, improve, and enhance our products, services, user experience, and operations, including the Websites
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Legitimate Interests of supporting, analyzing, developing, improving, and enhancing our products, services, user experience, and operations, including the Websites
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Information Received from Third Parties: To supplement Personal Data we already have about you; to improve our ability to contact you; and to enhance our marketing capabilities
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Legitimate interests of improving our ability to contact you and market to you. |
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When you contract directly with Badger Meter: To inform, process, and manage our business transactions with you and provide customer service for you
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Contract |
In the event you provide your consent for us to process your Personal Data, you may withdraw your consent at any time by emailing legal@badgermeter.com to request such change at no additional cost.
You also have the following privacy rights under GDPR:
To exercise the above rights, please submit a request to legal@badgermeter.com or by contacting Nicholas Gemmell, EEA, UK & Swiss Data Protection Officer, at:
Email: ngemmell@badgermeter.com
Phone: +44(0) 791 790 5256
Post: Unit 1 & 2 Gatehead Business Park, Delph New Road, Delph,
Saddleworth, OL3 5DE United Kingdom
Badger Meter does not process Personal Data for the purpose of marketing without first obtaining your express, opt-in consent or having a legitimate interest for doing so. You have the right to object to the processing of Personal Data for marketing purposes at any time by contacting us at legal@badgermeter.com.
Automated Decision Making. Badger Meter does not make any automated decisions on your behalf or about you without first obtaining your express, opt-in consent. In the event we secure your consent to do so, you have the right to object to the processing of Personal Data via automated decision-making at any time by contacting us at legal@badgermeter.com.
Badger Meter complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce.
Badger Meter has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (“EU-U.S. DPF Principles”) with regard to the processing of Personal Data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Badger Meter has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (“Swiss-U.S. DPF Principles”) with regard to the processing of Personal Data received from Switzerland in reliance on the Swiss-U.S. DPF. Badger Meter remains responsible for any of your Personal Information that is shared under the Onward Transfer Principle with third parties for external processing on our behalf, as described in the “Disclosing Personal Information” section of this Privacy Statement.
If there is any conflict between the terms in this Privacy Statement and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.
To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Badger Meter commits to resolve DPF Principles-related complaints about our collection and use of your Personal Data. EU, UK and Swiss individuals with inquiries or complaints regarding our handling of Personal Data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Badger Meter at:
Nicholas Gemmell, EEA, UK & Swiss Data Protection Officer
Email: ngemmell@badgermeter.com
Phone: +44(0) 791 790 5256
Post: Unit 1 & 2 Gatehead Business Park, Delph New Road, Delph,
Saddleworth, OL3 5DE United Kingdom
If we cannot resolve the conflict internally, in compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Badger Meter commits to refer unresolved complaints concerning our handling of Personal Data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/dpf-dispute-resolution for more information or to file a complaint. The services of JAMS are provided at no cost to you.
The U.S. Federal Trade Commission has jurisdiction over Badger Meter’s compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.
An individual may, under certain conditions, invoke binding arbitration. Please see ANNEX I for more information on conditions giving rise to binding arbitration.
Under Canadian privacy laws you have certain rights to access and correct Personal Information, subject to identity verification requirements and certain exceptions.
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Right to Access |
You have the right to confirm that we hold Personal Information about you, receive an explanation about how we use your Personal Information, and obtain access to your Personal Information. |
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Right to Rectification |
You have a right to examine and challenge the accuracy and completeness of your Personal Information, and have your Personal Information amended where appropriate. |
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Right to Withdraw Your Consent |
You have the right to withdraw your consent to processing your Personal Information at any time, subject to legal or contractual restrictions and reasonable notice. If your withdrawal of consent implicates the quality of our services to you, we will notify you. |
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Right to Complain to a Data Protection Authority |
You also have the right to lodge a complaint regarding the processing of your Personal Information with the applicable data protection authority. Please contact your local data protection authority for more information. |
If you are a resident of Quebec, Quebec law provides you with additional rights regarding the use of your Personal Information, subject to identity verification requirements and certain exceptions.
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Right to Restriction of Processing |
You have a right to direct us to cease disseminating your Personal Information or to de-index any hyperlink attached to your name that provides access to the information by a technological means, if the dissemination of the information contravenes the law or a court order. |
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Right to Request Deletion |
You have a right to request that we delete Personal Information we collected from you. We will comply with such requests, and direct our service providers to do the same, subject to certain exceptions permitted by applicable law. |
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Right to Portability |
You may request copies of the Personal Information you have provided to us. Where possible, we will deliver the copy of your Personal Information to you using a structured, commonly used, and machine-readable format. Alternatively, you may request that we send your Personal Information to another business. |
| Translations | This Privacy Statement may be provided in several languages. In the event of conflict or inconsistency, the English language version of this Privacy Statement controls, unless otherwise required by applicable law. En cas de conflit ou d'incohérence, la version anglaise de cette politique de confidentialité contrôle, sauf si la loi applicable l'exige. |
We are based in the United States. We may transfer your Personal Information to the United States in connection with the operation of our business.
To assist us in meeting our operational and legal obligations, we may also transfer or make your Personal Information accessible to one of our service providers located either in Canada (both inside and outside Quebec) or throughout the world.
When we transfer your Personal Information outside of Canada, your Personal Information may be available to government officials in the United States or other countries. These countries have privacy laws that differ from Canadian privacy laws.
To exercise your rights described in this Section, you may submit your request to us by contacting us using the contact information listed below.
Badger Meter, Inc.
Legal Department
4545 W Brown Deer Road
P.O. Box 245036
Milwaukee, WI 53224
1-800-876-3837
legal@badgermeter.com
The terms in this section are only applicable to residents of Mexico. In compliance with the Federal Law on Protection of Personal Data Held by Individuals (“LFPD”), we provide the following additional information regarding our privacy practices and your privacy rights.
You have the additional rights (i) to cancel your Personal Data when you deem it is not required for the purposes established in this Privacy Statement or that it is being used for unauthorized purposes, (ii) to oppose the processing of your Personal Data for certain specific purposes, and (iii) to file a complaint with the Federal Public Information Access Institute at www.ifai.org.mx.
You may exercise rights (i) and (ii) through a written petition to us at the address below, accompanied by your email address and telephone number, and if applicable, specific details of the reasons for which a rectification, opposition or revocation of consent is requested. We will respond to your petition within a reasonable amount of time and inform you of its outcome through the phone number and/or email address provided by you.
Badger Meter, Inc.
Legal Department
4545 W Brown Deer Road
P.O. Box 245036
Milwaukee, WI 53224
1-800-876-3837
legal@badgermeter.com
Please contact us as described below with any questions, comments or complaints:
Badger Meter, Inc.
Legal Department
4545 W Brown Deer Road
P.O. Box 245036
Milwaukee, WI 53224
1-800-876-3837
legal@badgermeter.com
¿Prefiere llamar? Los representantes de Servicio al cliente están disponibles por teléfono de lunes a viernes, de 9 a. m. a 5 p. m. CST.
Para consultas de ventas o asuntos generales:
Soluciones de agua municipal: (800) 616–3837
Soluciones comerciales e industriales: (877) 243–1010
Soluciones de concreto Wyco: (800) 233-9926
Soluciones de concreto Telog: (888) 835‑6437 (Press #2)
Para ayuda con productos:
Soluciones de agua municipal: (800) 616–3837
Soluciones comerciales e industriales: (877) 243–1010
Soluciones de concreto Wyco: (877) 243–1010
Soluciones de concreto Telog: (888)‑835‑6437 (Press #2)
Meter es una empresa innovadora líder en el sector de la medición de flujo, la calidad del agua y los productos de control, que ofrece sus servicios a empresas de suministro de agua, municipios y clientes comerciales e industriales de todas partes del mundo.
