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Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

(800) 616–3837

Water Quality Monitoring

Curing a Contamination Crisis in Canada

Challenge

When residents reported taste and odor issues in their drinking water, source water quality testing found the cause of the contamination, charting a path for remediation efforts.

Results

Source water testing performed weekly  delivers data on 11 different water quality parameters, restoring consumer confidence in Iqaluit’s water supply.

In October 2021, residents of Iqaluit, the capital city of the Canadian territory of Nunavut, reported taste and odor issues with their drinking water. As complaints about the water grew, local government took notice and began testing water quality. While initial water quality testing found no evidence of contaminants, customer complaints continued to roll in. This time, source water testing indicated the presence of a fuel-like compound in the water intake.

Home to approximately 7,500 residents, the drinking water system in Iqaluit is unique because of its use of an above ground utilidor to keep pipes from freezing in the winter. To address the contamination event, several challenges—including the remote location of the community, the ongoing effects of the pandemic and heavy winter storms that threatened to shut down key operations for days at a time—meant that a solution to this drinking water crisis would need to be found fast. A precautionary “Do Not Consume” order was issued by the Chief Public Health Officer, and officials got to work on finding the source of the contamination.

Aquatic Life Ltd., a leading provider of water monitoring solutions, collaborated with an engineering team from WSP of Canada to identify the source of the contamination. Using an s::can spectrometer from Badger Meter, Aquatic Life and WSP chemists calibrated the device to measure for petroleum hydrocarbons. The micro::station, equipped with an online spectrometer (spectro::lyser V3), delivered real-time monitoring of hydrocarbon contamination, while the custom calibrations allowed for precise analysis and detection of contaminants in the source water.

This solution successfully identified the source of the contamination: a leaking underground fuel tank in the Iqaluit Water Treatment Plant, with fuel diffusing through the concrete into the water tanks. WSP engineers promptly bypassed the contaminated water tanks and performed a network wide flushing campaign, successfully curbing the contamination. By incorporating advanced technologies and leveraging extensive water monitoring expertise, Aquatic Life and WSP’s intake control methods delivered prompt response to a public health crisis and enabled optimal process control.

Real-Time Monitoring and Reporting

Prior to implementing the Badger Meter water quality monitoring solution, it took a third-party lab up to one week to return results on water samples taken at the treatment plant, meaning the utility and Iqaluit residents were living and working with old water quality data. The implementation of an online spectrometer helped the City of Iqaluit analyze water quality data in real-time, ensuring rapid response to hydrocarbon contamination events.

Utility operations staff can take a sample from anywhere within the distribution system and get immediate results, reducing reliance on third-party labs and accelerating the turnaround time for action as needed. Over the course of the investigation into the contamination, 500 grab samples were screened. These samples provided critical insights into various processes and conditions in the network, and the collected data was used to establish an extensive records database.

The contamination problem and solution also led to a holistic review of the plant process with engineers, who added additional monitoring to replace legacy systems. Today, micro::stations are in use at the plant inlet and final treated water outlet, along with a pre-reservoir monitoring point for enhanced process control.

A secondary flow loop has been incorporated at the treated water station to measure chlorine levels before and after the reservoir. Several chlori::lysers are being used to monitor chlorine gas control and residual monitoring in the distribution network.

These online monitoring stations deliver data seamlessly to SCADA and PLC systems, allowing for remote access, optimal process control, alarming and support. In addition to hydrocarbon monitoring, the systems also track parameters such as turbidity, organics, color, chlorine, UVT, UV254, pH, fluoride, temperature and spectral alarms. This level of integration ensures robust regulatory compliance with enhanced parameter sets that provide a broader understanding of both source water quality and water as it travels through the distribution system.

Water quality monitoring at plant inlet in Iqualit, Nunavut.

Water quality monitoring at plant outlet in Iqualit, Nunavut.

Custom Calibrations

One key component of the project was the development of highly sensitive algorithms with custom calibrations based on sample data, employing an extended pathlength for superior detection capabilities. This customized hydrocarbon fingerprinting analysis helped identify similarities between samples, pinpointing potential contamination sources.

This fingerprinting analysis was used to distinguish different types of contamination, minimize false positives and enable precise identification of the source of contamination. In response, WSP worked with the city to remove the contaminant and associated fuel tank.

However, three months later, an additional contamination event was detected by the custom calibrations on the spectrometer. This contaminant was a heavier hydrocarbon and was traced back to a concrete sealing compound, originally used in the construction of a tank that had since deteriorated. Due to the early detection, the engineering team was able to implement a bypass pipe through the plant, preventing another large-scale interruption of service event.

“There were a lot of unknowns at the beginning of the crisis, Steven Simpson, Head of Projects and Solutions with Aquatic Life Ltd. said. “The spectro::lyser gave us real-time decision-making information to restore the water supply and protect the plant moving forward. All things considered, it's a small investment to make to protect the public and we're glad to see other plants adopting this technology after the fact. The Badger Meter team was exceptionally helpful in assisting the Aquatic Life and WSP team over the course of the project with custom algorithms and technical support.”

Today, weekly testing for petroleum hydrocarbons in the water, using 11 different parameters—as well as all other daily and weekly water quality monitoring and testing as required by legislation—has helped to restore consumer confidence in Iqaluit’s water supply.

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We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

(800) 616–3837