Badger Meter Presents: The Smart Water Show
Welcome to The Smart Water Show! Morrice Blackwell, Senior Solution Architect at Badger Meter, hosts our new online show, where he highlights important smart water topics, technologies and solutions. Whether the concept is new to you or you are ready to implement a smart water solution for your utility, Morrice covers what you should know to make an informed decision.
Episode 1: 4 Reasons Why Cellular Might Be the Right Technology for Your Water Utility
Is your water utility looking to make the jump into the world of AMI Fixed Networks? Are you confused about all the different technology options available to you from traditional data collector systems, mesh technology and now cellular systems? In this video Morrice is going to explain to you the four key reasons why cellular might just be the right AMI technology for your utility.
Episode 2: Cutting Water Utility Call Times and Volumes in Half
Does your water utility get too many customer service calls? Silly question. I know you do. What percentage of those calls are dealing with high bill complaints? Well, the average water utility says that about 50 to 70% of the calls that they're dealing with are customers saying, "My bill doesn't actually represent what I actually used." Today, we're going provide you with some effective ways to cut those call times and call volumes in half.
I love asking my water utility customers the question, what are the biggest things that you want to overcome this year, the biggest problems? The list changes from one utility to the next, but there's one problem that's always on the top five of every utility, too many customer service calls.
Episode 3: Why Water Utilities need a NaaS for their AMI Fixed Networks
Why have only 20% of water utilities deployed an AMI fixed network? If you are considering a fixed network, I've got something you seriously need to consider prior to soliciting quotations or putting out your RFP. The question is, who is going to manage the network infrastructure? Do you have qualified individuals within your utility ready to continuously monitor, maintain and manage the network? In this video, we're going to discuss some of the options available for water utilities today: a utility managed network versus a network as a service agreement (NaaS).
Episode 4: Mechanical vs Electronic Water Meters for Residential Applications
Which water meter is better, a mechanical or an electronic meter? It’s been over ten years since electronic water meters were introduced in the U.S. for residential applications. Many utilities are using electronic meters for commercial and industrial applications. However, the number of utilities adopting electronic water meters for residential applications continues to grow but is still only a small percentage of utilities. As an interesting comparison, think about what happened in the electric utility market during the early 2000s, the industry change from electro-mechanical to electronic meters almost overnight. This video discusses the differences between the two types of meters, mechanical and electronic and provides you with practical guidance on choosing the right meter type for your utility.
More episodes coming soon!