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Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

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Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010

We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010

August 10, 2021

How Analytics Tools Help Utilities Meet Water Conservation Goals

Water conservation is a significant and urgent priority for utilities across the United States. While water supplies once seemed unlimited, now communities are facing the reality of drastic shortages. Find out how analytics tools help utilities meet water conservation goals.
Water conservation is a significant and urgent priority for utilities across the United States. While water supplies once seemed unlimited, now communities are facing the reality of drastic shortages—especially on the West Coast. Today, many states are enacting water reduction mandates to promote conservation and help combat the shortage.

On July 8, 2021, the governor of California called on all residents to voluntarily reduce their water use by 15% from their 2020 levels. This was ordered to preserve the state’s declining surface and groundwater supplies, as well as to prepare for continued dry conditions into the coming year.

Household leaks and landscape irrigation account for a bulk of wasted water, so it’s critical that California water utility customers get on board with these conservation efforts. A few recommended reduction tactics include:

  • Running washing machines and dishwashers only when they are full
  • Installing water-efficient showerheads and taking shorter showers
  • Identifying leaks within your home and fixing them
  • Irrigating lawns on specific days and/or at set times to minimize impact

This recent mandate is just one example of communities prioritizing conservation. Similar mandates have been put in place due to the water shortage on the Colorado River, affecting multiple Southwestern states.

Tools to Help Communities Accomplish Water Conservation Goals

To support water reduction mandates and effectively conserve water, utilities and their customers first need to know how much water they are using. Analytics tools from Badger Meter—like BEACON® Advanced Metering Analytics (AMA) Software as a Service (SaaS) for utilities and EyeOnWater® consumer engagement portal for customers—provide usage data in near real-time. This information helps utilities understand how much water customers are using and identify leaks. Similarly, customers can use a consumer engagement smartphone app or portal to monitor their household’s water use in daily, weekly, monthly and yearly consumption charts and take steps to reduce it. 

Benefits Utilities Are Realizing With BEACON AMA

When paired with cellular endpoints, 15-minute interval meter data is automatically communicated directly to BEACON AMA. Utilities can then use this data to identify and monitor sources of excess water consumption and notify customers to take corrective actions as necessary.

BEACON AMA provides utilities with powerful, yet easy-to-use tools to help with conservation efforts, including: 

  • Leak analytics—Identify continuous flow conditions that represent potential leaks.
  • Reduction goal filters—Provide one-click access to accounts that met or failed to meet mandated water use reduction goals.
  • Parity filters—Monitor usage based on whether a customer has an odd or even numbered street address.
  • High/Low consumption filters—Count and select meters that had usage above or below the utility-defined thresholds of normal water use.
  • Diurnal demand exports—Identify daily peak water demand cycles to manage the cost of purchasing and moving water.
  • District Metering Area (DMA) support—Monitor usage across your entire water distribution network, with the ability to compare between supply and demand meters to quantify non-revenue water.

Advantages for Customers Using EyeOnWater

Consumer engagement portals—like EyeOnWater—provide customers with access to their household’s individual water use. EyeOnWater presents water usage data in easy-to-understand consumption graphs so customers can monitor their water use and ensure it is trending downward.

More than just reporting water use, EyeOnWater also lets users set leak alerts with the option to receive notifications via email and/or SMS text to be alerted in near real-time. Tools like these are instrumental in conserving water because customers can take responsibility for their water usage, make changes to reduce it and monitor their improvements all from a single source.

Real-World Example of Water Reduction Provisions

The City of Merced, California, is a leading example of successful water conservation efforts. Due to extreme drought conditions and the need to monitor unmetered sections of their water distribution system, the city implemented a new water metering system that incorporated more than 10,800 meters, 22,000 cellular endpoints and BEACON AMA so the utility and its customers could monitor water usage.

With the system deployed, the city has access to a greater amount of data to prioritize their water conservation efforts. They can identify water waste, perform timely repairs in the field and explain how usage translates to customer bills to encourage conservation. More than 1,400 customers have signed up for EyeOnWater. They appreciate the opportunity to monitor their water usage to identify excess usage and reduce it to save on water bills.

“Customers are really surprised by how much water they are actually using. Before EyeOnWater was available, customers couldn’t see up-to-date usage information—and it was out of sight, out of mind,” said Leah Brown, Water Conservation Coordinator for the City of Merced. “EyeOnWater plays a key role in helping conserve water.”

Putting a Water Conservation Plan in Place

Every utility has unique operation goals and the same is true for conservation. Some utilities may have long-term conservation goals while others are based on urgent needs. Whether you’re looking to implement a water conservation plan or need help accomplishing your current goals, an investment in analytics tools may be just the ticket to make every drop count.

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We're here to help
Contact a Customer Care Representative

We’ll get back to you within 24 hours or the following business day.

Prefer to call?
Customer Care representatives are available by phone Monday–Friday, from 9am–5pm CST.

For sales & general inquiries
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (800) 233-9926

For product support
Municipal Water solutions: (800) 616–3837
Commercial & Industrial solutions: (877) 243–1010
Wyco Concrete solutions: (877) 243–1010